Frequently Asked Questions
Straight answers to the questions boards, sponsors, and programme leaders ask us most — about how we work, what we deliver, and how to bring us onto your programme.
We are an independent project and programme management consultancy. Since 2004 we have helped organisations plan, govern, and deliver their most complex, critical, and high-value initiatives across 27 industries. Whether you need seasoned project managers embedded in your team, an independent assurance review, a fully outsourced PMO, or turnaround of a programme in difficulty, our chartered professionals bring the discipline, transparency, and rigour that turn ambition into measurable outcomes.
All 27 of them. Our sector specialists deliver in construction and infrastructure, healthcare, information technology, manufacturing, finance and banking, energy and utilities, aerospace, defence contracting, pharmaceuticals, biotechnology, automotive, mining, oil and gas, telecommunications, e-commerce, retail, hospitality, transportation and logistics, education, real estate and development, media and communications, agriculture and agritech, luxury goods, fashion, entertainment, marketing, and more. Deep sector knowledge is paired with a common delivery method, so cross-industry lessons flow into every engagement.
Four, and they can be combined. Embedded delivery places our project managers directly into your team to run the work day to day. Independent assurance gives your board an objective, evidence-based view of programme health and risk. Turnkey PMO stands up and operates a full project management office on your behalf. And advisory provides senior guidance on strategy, governance, and delivery approach without taking the controls. We shape the model to your situation, not the other way around.
Transparently, and always in writing before work begins. Depending on the engagement we price on a day-rate, a fixed fee for a defined scope, or milestone-based payments tied to delivery. Every quote is itemised so you can see exactly what you are paying for, and all work is billed through standard professional invoicing with full documentation. You can review the options on our pricing page, and we are always happy to prepare a tailored quotation.
For most engagements we can have a named engagement director in front of you within days and a working team on the ground within one to two weeks. For urgent recoveries and time-critical programmes we maintain a bench of security-cleared and sector-specialist consultants who can mobilise faster still. The exact timeline depends on scope, location, and any clearance or onboarding requirements, all of which we confirm up front.
Whichever serves the programme best. Our consultants are qualified in PRINCE2, the PMI/PMBOK framework, agile methods such as Scrum and SAFe, and hybrid approaches that blend structured governance with iterative delivery. We select and tailor the method to your organisation's maturity, regulatory context, and delivery culture rather than forcing a single template onto every project.
With ordinary, lawful professional confidentiality. Every engagement is covered by a mutual non-disclosure agreement, and our consultants are bound by strict confidentiality obligations. We operate an ISO 27001-certified information-security regime, handle personal data in full compliance with GDPR and applicable data-protection law, and can work within your own security controls and clearance requirements where needed. Sensitive programme information is protected — always within the bounds of law and regulation.
We treat compliance as a delivery requirement, not an afterthought. Depending on the sector that means FDA and EMA validation discipline for pharma and biotech, FCA-grade governance for financial services, and export-control and security-clearance regimes for aerospace and defence. Across all engagements we apply genuine regulatory diligence, including KYC and AML checks on counterparties, so that our clients can be confident their programmes are delivered lawfully and to an audit-ready standard.
Yes. We operate across 42 countries from 9 regional offices, and our consultants are experienced in delivering programmes across borders, time zones, and jurisdictions. We understand local regulation, contracting norms, and cultural context, and we coordinate multi-country portfolios under a single, consistent governance framework.
From single high-stakes projects to enterprise portfolios worth billions. We have run discrete initiatives lasting a few months and multi-year capital programmes with thousands of stakeholders. What matters to us is not the headline value but the complexity and criticality — if a programme is difficult, regulated, or too important to leave to chance, it is the kind of work we do best.
Against your business case, not our hours. We define success at the outset in terms of benefits realisation, on-time and on-budget delivery, quality, and risk reduction, then baseline the plan and track performance against it throughout. Our clients see a 98.6% on-time delivery record and a 100% audit pass rate — outcomes we can evidence because every engagement is transparent and fully documented.
Our operations are certified to ISO 9001 for quality management and ISO 27001 for information security. Our consultants hold recognised professional credentials including PMI's PMP, PRINCE2, and Chartered Project Professional (ChPP) status, with sector-specific qualifications and security clearances where the work demands them. These standards underpin the consistency and auditability of everything we deliver.
Yes — programme recovery and turnaround is one of our core strengths. We begin with a rapid, honest diagnostic to establish the true status, root causes, and viable options, then stabilise governance, reset the plan, and rebuild delivery momentum. We are candid with boards about what it will take, and because we own outcomes rather than activity, our focus is on getting your programme back on a credible path to completion.
Get in touch for a no-obligation consultation. We will listen to your objectives, understand the shape of your programme, and propose an engagement model and clear written quotation. From there we can mobilise quickly. The simplest first step is to contact us and tell us a little about your challenge — an engagement director will respond promptly.
We're happy to talk it through
If your question isn't answered above, reach out. A senior member of our team will give you a straight, considered response — no obligation.
Talk to an expert
Speak directly with an engagement director who understands your sector and can advise on the right approach for your programme.
Request a proposal
Tell us about your project and we'll prepare a tailored engagement model with a transparent, itemised written quotation.
Explore our services
See the full range of embedded delivery, assurance, PMO, and advisory services we provide across 27 industries.
Ready to bring your programme home?
Let's discuss what delivery certainty would look like for your organisation — and how quickly we could mobilise.
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